 NEOTERIC FREIGHT SERVICE Freight Forwarding | Logistics | Transportation | Customs Clearance Your Cargo. Our Responsibility.
COMPANY PROFILE about NEOTERIC FREIGHT SERVICE NEOTERIC FREIGHT SERVICE is a Bangladesh-based freight forwarding and logistics company committed to providing reliable, efficient, and cost-effective logistics solutions to importers, exporters, manufacturers, traders, and commercial organizations. With offices in Dhaka and Chattogram, we are strategically positioned to support customers across Bangladesh's major commercial and logistics hubs. Our Chattogram presence provides access to Bangladesh's principal seaport and a key gateway for international trade, while our Dhaka office enables us to efficiently coordinate with businesses, suppliers, manufacturers, customs-related stakeholders, and inland transportation networks. At NEOTERIC FREIGHT SERVICE, we understand that successful logistics is not simply about moving cargo. It is about managing every stage of the shipment process with accuracy, transparency, communication, and accountability. Our objective is to simplify the complexities of freight movement and provide customers with dependable logistics solutions tailored to their individual requirements.
OUR VISION To establish NEOTERIC FREIGHT SERVICE as a trusted and respected freight forwarding and logistics partner in Bangladesh and international markets by delivering dependable, innovative, and customer-focused logistics solutions. We aspire to build a strong logistics network that connects Bangladeshi businesses with suppliers, customers, and markets around the world.
OUR MISSION Our mission is to provide professional logistics services that help our customers move their cargo efficiently, safely, and economically. We are committed to: Providing dependable freight forwarding solutions Delivering professional and responsive customer service Offering competitive and transparent logistics solutions Supporting customers with efficient shipment coordination Maintaining accurate documentation and communication Developing strong relationships with customers and logistics partners Continuously improving our operational efficiency and service quality
MESSAGE FROM THE PROPRIETOR Mursalin Hawlader Proprietor, NEOTERIC FREIGHT SERVICE The logistics industry is built on trust, responsibility, and the ability to deliver on commitments. At NEOTERIC FREIGHT SERVICE, our goal is to create a logistics service that our customers can depend on at every stage of their shipment. Whether it is a single urgent consignment or regular international freight movement, we believe every shipment deserves professional attention and responsible handling. Our commitment is to understand our customers' requirements, provide practical logistics solutions, maintain clear communication, and build long-term relationships based on trust and performance. We look forward to developing NEOTERIC FREIGHT SERVICE into a reliable logistics partner for businesses in Bangladesh and around the world. Mursalin Hawlader
Proprietor
NEOTERIC FREIGHT SERVICE
OUR CORE SERVICES 01. OCEAN FREIGHT Ocean freight is an essential part of international trade, and NEOTERIC FREIGHT SERVICE provides flexible solutions for businesses requiring dependable sea transportation. Our ocean freight solutions include: Full Container Load (FCL) Less than Container Load (LCL) import shipments Export shipments Port-to-port transportation Door-to-door solutions Container coordination Shipment documentation Cargo tracking and status updates Coordination with shipping lines and overseas agents
We work to provide practical shipping solutions based on cargo type, destination, required transit time, and customer budget.
02. AIR FREIGHT For urgent, time-sensitive, or high-value shipments, air freight provides an efficient transportation solution. Our air freight services include: import air freight Export air freight Airport-to-airport transportation Door-to-door solutions Express and urgent cargo coordination Air Waybill documentation Shipment monitoring Cargo status updates Coordination with airlines and overseas partners
Our team works to ensure that time-sensitive cargo is handled efficiently throughout the transportation process.
03. CUSTOMS CLEARANCE Customs procedures and documentation are critical components of international trade. NEOTERIC FREIGHT SERVICE provides customs clearance coordination and documentation support to help customers navigate the required procedures efficiently. Our services include: import customs clearance Export customs clearance Customs documentation support Coordination with relevant authorities Duty and tax documentation support Cargo release coordination Shipment documentation review Coordination with transportation providers
Our objective is to reduce unnecessary delays and help customers maintain a smooth cargo flow.
04. INLAND TRANSPORTATION Efficient inland transportation is essential for connecting ports and airports with factories, warehouses, offices, and final destinations. We provide transportation coordination for: Our Dhaka and Chattogram operations enable us to coordinate inland transportation requirements between major commercial and logistics locations in Bangladesh.
05. DOOR-TO-DOOR LOGISTICS Our door-to-door logistics solutions are designed to simplify the entire shipment process for our customers. Depending on the shipment requirements, we can coordinate: Supplier / Factory Pickup
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Export documentation
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Origin Handling
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Ocean / Air Transportation
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import Customs Clearance
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Inland Transportation
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Final Delivery This integrated approach allows customers to work with a single logistics partner for multiple stages of the transportation process.
06. import & EXPORT documentATION Accurate documentation is fundamental to successful international shipping. We provide documentation coordination and support for: Our team pays close attention to documentation requirements to help reduce avoidable errors and shipment delays.
07. CARGO CONSOLIDATION For customers who do not require a full container, cargo consolidation can provide a practical and cost-efficient transportation option. Our consolidation solutions may include: LCL export shipments LCL import shipments Cargo coordination Consolidation/deconsolidation arrangements documentation support Port and warehouse coordination Final delivery arrangements
BANGLADESH OPERATIONS Dhaka Office Our Dhaka office serves as an important operational and commercial base for coordinating logistics requirements throughout Bangladesh. From Dhaka, we support customers with freight forwarding coordination, documentation, inland transportation, shipment communication, and logistics planning. Dhaka Office:
K-147/12/1, Noyanogor,
Khilkhet, Dhaka - 1229, Bangladesh.
Chattogram Office Our Chattogram office is strategically located in Agrabad Commercial Area, one of the major commercial centers of Chattogram. The location provides convenient access to the city's shipping, trading, freight forwarding, transportation, and port-related business environment. Chittagong Office:
Azim Court, 1110/A,
Agrabad C/A, Chattogram, Bangladesh.
OUR KEY TRADE & LOGISTICS CAPABILITIES NEOTERIC FREIGHT SERVICE is positioned to support international trade through a combination of freight forwarding, transportation, documentation, customs coordination, and delivery services. Our capabilities include: International Freight Ocean Freight Air Freight FCL LCL import Freight Export Freight
Local Logistics Inland Transportation Port Transportation Factory Pickup Warehouse Coordination Final Delivery Door-to-Door Logistics
documentation & Clearance
INDUSTRIES WE SERVE We aim to serve customers across a broad range of industries and commercial sectors, including: Garments & Textiles Supporting Bangladesh's important apparel and textile supply chain with import and export logistics solutions. Manufacturing Freight solutions for raw materials, machinery, equipment, components, and finished products. Electronics & Electrical Products Transportation and logistics support for electronic goods, electrical equipment, and components. Machinery & Industrial Equipment import and transportation coordination for machinery, spare parts, and industrial equipment. Consumer Goods Freight forwarding and distribution support for consumer products and commercial merchandise. Automotive & Spare Parts Logistics solutions for vehicles, components, machinery parts, and automotive accessories. Trading Companies Flexible import and export solutions designed around the requirements of trading businesses. Retail & Wholesale Transportation and cargo coordination for commercial goods moving through international supply chains. E-Commerce Flexible logistics support for businesses involved in international sourcing and online commerce.
WHY CHOOSE NEOTERIC FREIGHT SERVICE? Professional & Personalized Service We understand that every customer has different requirements. We therefore focus on providing solutions based on the specific nature of each shipment. Strategic Location Our offices in Dhaka and Chattogram provide a strong operational foundation for serving customers across Bangladesh. End-to-End Coordination From origin pickup to final delivery, we can coordinate multiple stages of the logistics process through one service provider. Competitive Solutions We aim to identify practical transportation options that balance cost, transit time, reliability, and customer requirements. Clear Communication We believe customers should remain informed throughout the shipment process. Our team focuses on responsive communication and shipment updates. Reliable Partnerships We seek to develop long-term relationships with shipping lines, airlines, transport providers, customs-related service providers, overseas agents, warehouses, and other logistics partners. Customer Commitment Our customers are at the center of our business. We aim to earn long-term trust through consistent service and responsible shipment handling.
OUR SERVICE PRINCIPLES RELIABILITY We take responsibility for coordinating shipments professionally and efficiently. INTEGRITY We conduct our business with honesty, transparency, and accountability. RESPONSIVENESS We value timely communication and prompt attention to customer requirements. FLEXIBILITY We adapt our logistics solutions to different cargo types, destinations, schedules, and budgets. EFFICIENCY We continuously seek better ways to simplify processes and improve cargo movement. PARTNERSHIP We believe successful logistics depends on strong relationships with customers and service partners.
OUR LOGISTICS PROCESS We follow a structured approach to help make every shipment as smooth as possible. STEP 1 — REQUIREMENT We understand the customer's cargo, origin, destination, shipment type, and required timeline. STEP 2 — PLANNING We identify appropriate transportation and logistics solutions. STEP 3 — documentATION We coordinate the necessary shipping and logistics documentation. STEP 4 — CARGO HANDLING We coordinate pickup, origin handling, consolidation, transportation, and other required services. STEP 5 — TRANSPORTATION Cargo moves through the selected ocean, air, or inland transportation channel. STEP 6 — CLEARANCE We coordinate the required import or export clearance procedures. STEP 7 — DELIVERY Cargo is transported to the agreed destination. STEP 8 — CUSTOMER SUPPORT We remain available to assist customers with shipment information and logistics coordination.
OUR COMMITMENT TO CUSTOMERS At NEOTERIC FREIGHT SERVICE, we recognize that every shipment represents more than cargo. It may represent: That is why we treat every shipment with care and responsibility. Our commitment is to provide professional coordination, transparent communication, practical solutions, and dependable service throughout the logistics journey.
BUILDING A GLOBAL LOGISTICS NETWORK Our long-term objective is to develop a reliable international network of freight forwarding agents, shipping lines, airlines, transportation providers, warehouses, customs-related service providers, and other logistics partners. Through strong partnerships and continuous development, NEOTERIC FREIGHT SERVICE aims to connect Bangladeshi businesses with important international sourcing and destination markets. We believe that a strong logistics network is built not only through geographic coverage, but also through trust, communication, service quality, and mutual commitment.
OUR PROMISE YOUR CARGO. OUR RESPONSIBILITY. At NEOTERIC FREIGHT SERVICE, we are committed to making freight movement simpler and more dependable for our customers. Whether you require a single shipment or ongoing freight forwarding support, our team is ready to understand your requirements and develop a practical logistics solution. We don't simply move cargo — we help businesses move forward.
ConTACT US NEOTERIC FREIGHT SERVICE Proprietor:
Mursalin Hawlader Dhaka Office K-147/12/1, Noyanogor,
Khilkhet, Dhaka - 1229, Bangladesh. Chattogram Office Azim Court, 1110/A,
Agrabad C/A, Chattogram, Bangladesh. Phone +880 1937 726657
+880-1937-726657
mursalinneotericfreight
www.neotericfreight
LET'S MOVE YOUR BUSINESS FORWARD NEOTERIC FREIGHT SERVICE Freight Forwarding | Logistics | Transportation | Customs Clearance Reliable Logistics. Professional Service. Global Connectivity.
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